Drogon TV: Frequently Asked Questions

Drogon TV works on Android TV boxes, Amazon Fire TV Stick, smart TVs with a compatible app store, phones and tablets (iOS and Android), and computers via a browser-based or app player. If you're choosing hardware for the first time, see our device comparison guide.

Plans start at $19 USD per month for a single device. Longer terms cost less per month — the 12-month single-device plan is $99, which works out to about $8.25 a month. Prices scale with how many devices stream at once, from 1 to 4, and the full grid runs from $19 to $292. There are no setup fees, no rented hardware and no auto-renewal.

Plans are sold by simultaneous device count — 1, 2, 3, or 4 devices — at the duration you choose. You can watch on that many screens at the same time; adding more devices later just means moving to a higher tier at renewal.

There's no long-term contract. Subscriptions run for the duration you purchase (1, 3, 6, or 12 months) and simply expire at the end of that period unless you renew — no auto-lock-in. If the service doesn't work for you, you can also request a refund within 7 days of your first purchase.

Yes — and the fastest way to check you are dealing with us is the domain in your address bar. Several copycat sites use the Drogon TV name to take payments we cannot see, support or refund, so our official site page names the one domain that is really ours and shows how to confirm it before you pay. We publish full terms, a privacy policy, a 7-day refund policy and a DMCA contact, and every subscription is bought and managed through our own customer portal.

Drogon TV accepts major credit/debit cards, Interac e-Transfer, and cryptocurrency (Bitcoin, Ethereum, and BNB). Crypto payments are confirmed automatically once the transaction clears.

The service is delivered over your normal internet connection, so it works anywhere you have stable broadband — there is no regional hardware or cable installation involved. Our channel bouquets and support are built around North America first, with United States, Canadian, UK and Irish, French-language and international line-ups, and Interac e-Transfer is offered as a Canadian payment option. You are responsible for making sure your use of the service complies with the rules that apply where you live.

There are two different logins and it is worth knowing which one you need. Your Drogon TV account — for billing, renewals and support — lives in the customer portal, and you sign in with your email address: we send a 6-digit code that is valid for 5 minutes, so there is no password to forget. Your player app is separate and uses the line details we issue after purchase (server URL, username and password). Our login page walks through both, including what to do when a sign-in code doesn't arrive.

There is no proprietary Drogon TV app to download, and you should be wary of any site offering one — that is a common copycat tactic. Drogon TV works with the standard players your device already supports, such as IPTV Smarters Pro, Smarters Player Lite, Ibo Player Pro or your box's built-in portal. You install the player from your device's own app store and enter the details we send you. Our app page lists the recommended player for each device.

Channel packages ("bouquets") span live sports, movies and entertainment, news, kids programming, and international channels. See the channels page for a full category breakdown.

Trial availability is limited and handled on a case-by-case basis through support rather than automatic self-signup. Reach out via a support ticket after creating an account to ask about current trial availability.

Buffering is almost always connection- or device-related rather than a channel problem. We've written a full troubleshooting guide covering the most common causes and fixes, roughly in order of likelihood.

Logged-in subscribers can open a support ticket directly from their dashboard, and our team responds through the same ticket thread. For pre-signup questions, use the contact page.